SOP-11 Post-Shift: Vehicle Handover · TBS Driver Resource Hub

1 Quick reference card

This quick reference card is the short version of this SOP. It is one page of the Quick Reference Handbook, the ring of cards in the cab. If you only have 30 seconds, use the card. The full procedure starts below.

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SOP-11 Quick reference

Post-Shift:
Vehicle Handover

End-of-shift routine

Side A

End of Shift – In Order

1Refuel on the way in – every return. AdBlue below half? Top it up.
2Park in the designated area. Park brake on, engine off.
3Empty vehicle check: passengers, belongings, damage – seats, floors, racks (SOP-10).
4Clean: rubbish out, floor swept, bins emptied, cabin wiped, steps clear.
5Report: any defect or damage from the shift in Mitti as a Defect.
6Secure: doors closed, keys in the ignition, Quick Reference Handbook in the bus, isolator off last. Sign off with Operations.

Ready for the next driver

The standard is simple: would YOU be happy signing this bus on tomorrow morning?

Never hide damage

New damage or defects from your shift get reported today. Unreported faults become the next driver’s emergency.

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SOP-11 Quick reference

Post-Shift:
Vehicle Handover

Rules, checklist & contacts

Side B

Key Rules & Thresholds

Defects from shift

Report Today

In Mitti before you leave. Never hidden.

Keys

In the Ignition

Left in the ignition (or a conspicuous spot) for the next driver.

Rubbish & spills

Removed / Reported

Bins for rubbish; spills cleaned or reported.

Lost property

Handed In

Same shift, to Operations (SOP-10).

Handover Checklist

Refuelled on the way in; AdBlue topped up if below half
Parked in designated area, park brake on
Empty vehicle check done
Cabin: rubbish out, floor swept, bins emptied, controls wiped
Passenger area: rubbish out, no spills, floors clear
Entry steps clean and safe
Extinguisher, sealed first aid kit, exits unobstructed
Defects/damage reported in Mitti
Doors closed, keys in ignition, Quick Reference Handbook in bus, isolator off
Signed off with Operations

Contacts

Emergency000

Operations07 3733 3599

2 Purpose

This SOP tells you how to hand the vehicle back at the end of your shift – clean, reported, and secure.

3 Applies To

All drivers on TBS services – TBS employees and contracted drivers alike (not the drivers of self-managed operators, who follow their own procedures) – at the end of every shift, and at vehicle changeovers during a shift. Any vehicle allocated to you by TBS Operations is a TBS vehicle – every procedure here applies.

4 Step-by-Step Procedure

This is a checklist procedure. Do the steps in this order at the end of every shift.

Phase 1Refuel, Park and Secure the Basics Phase 2Walk the Bus Phase 3Report Phase 4Sign Off

Phase 1 – Refuel, Park and Secure the Basics

1
Driver Refuel on the way in – every time you return, whatever the kilometres. AdBlue below half? Top it up.
2
Driver Park in the designated area only. Never block exits, fire equipment or other vehicles. Park brake on, engine off.
3
Driver Hi-vis on for the walk-around in the yard.

Phase 2 – Walk the Bus

4
Driver Empty vehicle check: seats, floors, seat pockets, luggage racks – passengers, belongings, damage. Found something? Follow SOP-10 · Lost Property
5
Driver Cabin clean: remove all rubbish and personal items; sweep the floor and empty the bins; wipe the wheel, controls and dashboard; seat clean; pedals and footwell free of debris; no loose items.

6
Driver Passenger area: rubbish off seats and floors; floors free of trip hazards; windows clear.

7
Driver Entry steps and touch points: steps free of mud and spills; rails and handles wiped if soiled.

8
Driver Safety equipment check: extinguisher present; first aid kit present and sealed; emergency exits unobstructed.

Spills and contamination

Clean up a spill if you can do so safely. If you can’t, tell Operations now and report it in Mitti as a Hazard Report before your shift ends. Fuel or oil on the ground: tell Operations at once – never leave it for the next driver.

Phase 3 – Report

9
Driver Any defect, fault or new damage from your shift: report it in Mitti as a Defect today. Operations and the Workshop are notified automatically. You will get a Mitti notification when your report is being handled, and again when it is fixed.

Never hide damage

An unreported fault is tomorrow’s breakdown – or worse. Reporting honestly is never punished; hiding damage is a disciplinary matter.

10
Supervisor The Workshop is notified automatically and triages the defect. Safety-related defect: withdraw the vehicle before the next allocation.

Phase 4 – Sign Off

11
Driver Close up the vehicle – all doors and compartments shut, not locked. (Away from the depot the bus is locked and the keys go with you – SOP-08.) No smoking material anywhere on board – ever.
12
Driver Leave the keys in the ignition for the next driver. No ignition? Leave the keys in an obvious spot in the cab where the next driver will find them. The Quick Reference Handbook (the card ring) stays in the bus.
13
Driver Switch off the main isolator – the last thing you do before leaving the bus.
14
Driver Sign off with Operations and hand in your job sheet. Your shift record closes the loop your sign-on opened (SOP-01).

5 Associated Forms & Tools

Item	What it is used for
Defect (Mitti)	Any defect, fault or new damage from your shift – in Mitti on your phone or tablet. Operations and the Workshop are notified automatically.
Refuelling station	Refuel on the way in – every return. AdBlue topped up when below half.
Cleaning materials	At the depot for cabin wipe-downs and spill response.
Operations window	End-of-shift sign-off: hand in your job sheet.

Where do I find these forms?SOP-14 · The Forms and Reports – Your Shift, Start to Finish

6 Related SOPs

SOP	Title	Why it matters here
SOP-02	Pre-Shift: Pre-Trip Inspection (PTI)	The morning mirror of this procedure.
SOP-10	Lost Property Management	What to do with items you find.
SOP-03	Depot & Yard Safety	The yard rules that apply while parking and walking.

7 Related Policies

These TBS policies are the source of this SOP. They carry the full rules and the legal detail.

Policy	What it covers
TBS Housekeeping Policy	The Driver Vehicle Cleaning Checklist and vehicle housekeeping standards.
TBS Vehicle Maintenance & Inspection Policy	Defect reporting and withdrawal from service.
TBS Environmental Policy	Waste disposal and environmental incident reporting.
TBS Smoking Policy	No smoking in vehicles or enclosed workplaces.

§ Version Control

Version	Date	Author	Approved by	Summary of changes
1.0	8 September 2026	Buswise	TBS approved	First issue.

Driver acknowledgement of this SOP is recorded in Mitti: the combined SOP document (SOP-01 to SOP-14) is acknowledged once, at onboarding, in Mitti Training.